Frequently Asked Questions

Everything you need to know about our high-performance tech accessories.

What makes your phone cases different from standard cases?

Our cases utilize AiroShock™ technology, which provides high-impact protection by absorbing the energy of drops while maintaining a slim, sleek profile.

Are your cases compatible with MagSafe® and wireless charging?

Yes, our MagSafe compatible ranges are designed with integrated magnets to ensure seamless connectivity with chargers and accessories.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.

Do you offer a warranty on your products?

We provide a Limited Lifetime Warranty on all our phone cases and a 2-year warranty on electronic accessories and bags against manufacturing defects.

How do I clean my Mous case?

We recommend using a damp cloth with mild soap for most materials. For leather cases, use a specialized leather cleaner to maintain the natural finish.